Return & Exchanges

We know you are going to love your order, but if for some reason you need to make a return or exchange, our policy is outlined below. We appreciate your understanding and continued support!

BEFORE ATTEMPTING A RETURN/EXCHANGE: Please email us at thepricklypairboutique@thepricklypairboutique.com with the following information:

Name:
Order Date:
Item Returning: 
Reason:

All Returns will be sent to:
The Prickly Pair Boutique
P.O. Box 530
Scurry, Texas 75158

All returns/exchanges must be received back within 3 business days of receiving order. Return/exchange items must be unworn, free of any signs of wash/wear, free of perfume, pet hair and smoke with all applicable tags attached & original packaging.

BUYER IS RESPONSIBLE FOR RETURN SHIPPING

Our inventory is changing daily so if we do not have your item in stock in a different size we will only offer STORE CREDIT, NO REFUNDS. We will not hold inventory!

Our store credit does not expire

STORE CREDIT WILL BE THE FULL AMOUNT MINUS SHIPPING COST

If you receive an item that is damaged, you must contact me immediately. You can email us at thepricklypairboutique@thepricklypairboutique.com

The following items are not available for return/exchange:

All Sale items are a FINAL SALE

Pre-orders are FINAL SALE

All hats, jewelry, bandeau tops, bralettes, beanies, swimwear, any type of undergarment are a FINAL SALE

All HOLIDAY items are a FINAL SALE

Footwear is ONLY available for store credit (not money back) minus original shipping cost

No Returns on pre-order items

Gift cards and items won in a giveaway are not eligible for return/exchange

If you have any questions at all, please don't hesitate to message us

NOTE: If we receive an item that does not fall in our return policy guidelines, you will be contacted and have to pay to have it returned to you - NO EXCEPTIONS